Privacy Policy

1. Our Commitment

Ark51 Ventures Pty Ltd respects the privacy of individuals and is committed to managing personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth). This Privacy Policy outlines how we collect, use, disclose and store your personal and credit-related information.

2. What We Collect

We may collect personal information including your name, date of birth, contact details, employment and financial information, IP address, device identifiers, website usage data, and any documents required for identity verification. If applicable, we may also collect credit-related information such as repayment history, defaults, and credit eligibility.

3. How We Collect Information

We collect personal information directly from you, through application forms, our website, email or telephone contact, or from authorised third parties including credit reporting agencies, service providers, or publicly available sources.

4. Why We Collect Your Information

We collect your information to assess applications, conduct due diligence, verify identity, meet regulatory obligations, provide and manage our services, and communicate updates or marketing offers. This helps us deliver a secure, compliant, and tailored experience for our clients and partners.

5. Disclosure of Information

We may disclose your information to service providers, trustees, fund administrators, auditors, legal or regulatory authorities, credit reporting bodies, or overseas IT/cloud infrastructure providers. We take reasonable steps to ensure any third parties handle your information in accordance with applicable laws.

6. Data Storage and Security

We store personal data securely in physical and electronic formats, including cloud-based servers that may be hosted outside Australia. We implement technical and procedural safeguards to protect your data against unauthorised access, modification, loss or disclosure.

7. Access and Correction

You may request access to your personal or credit-related information that we hold, and request corrections if it is inaccurate or out of date. Requests will be handled within 30 days unless an extension is required. We may charge a reasonable fee for processing extensive or complex requests.

8. Direct Marketing

We may use your personal information to send you marketing communications about our services or investment opportunities. You may opt out at any time using the unsubscribe link or by contacting us directly. We do not sell your information to third parties.

9. Cookies and Website Analytics

Our website uses cookies and analytics tools to improve performance and personalise your experience. These may collect information about your browsing behaviour, pages viewed, and device type. You can manage your cookie preferences via your browser settings.

10. Making a Complaint

If you believe we have breached your privacy rights, please contact us. We will respond within 30 days. If you are not satisfied with our response, you may escalate your complaint to the Office of the Australian Information Commissioner (OAIC).

11. Contact Us

Email: [email protected]

This Privacy Policy was last updated in May 2026.